‘Employee Relations’ is a term that has become commonly used only in relatively recent years to indicate a particular area of subject matter. Prior to this it is likely that you would have found the term ‘industrial relations’ in more common use. The question of whether there are genuine differences attached to the meanings and uses of these two terms forms part of the discussion in this module. Also the issues of the nature of the employment relationship, whether it is characterized by conflict or consensus, the significance of perspective and the relevance of expectations, interests is briefly discussed. The module introduces you to what constitutes good industrial or employee relations.